We have established certain procedures to help make your return of an item work as smoothly as possible. Please follow these simple steps:
- You must include a copy of your Packing Slip or Receipt with the returned merchandise.
- Merchandise returned must be received within 30 days from our original shipping date in new unworn condition. After 30 days, a 20% restock charge will be applied.
- Famous Brands, Inc. is not responsible for lost, damaged or stolen merchandise being returned. Therefore, you should insure your package.
- We can not refund your original shipping charges. Refunds are for merchandise only.
- An exchange can be made, or a credit issued when we receive your return. Shipping charges will be applied when your exchange is shipped to you.
- Mail all Returns to:
412 North Franklin St.
Watkins Glen, New York 14891